NVIDIA is seeking a Senior Support Engineer with expertise in Kubernetes and Linux systems administration. This hybrid role focuses on customer support while allowing contributions to software development and system-level troubleshooting. The ideal candidate will assist customers in deploying and operating Slinky, addressing complex issues, and ensuring reliable performance. This position offers a chance to work in a diverse and innovative environment, contributing to cutting-edge technology in AI and computing.

• 5+ years in technical support and systems software development.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Strong knowledge of Kubernetes architecture and operations.
• Experience troubleshooting production Kubernetes environments.
• Solid understanding of Linux systems and networking.
• Experience developing software in Go, C, or similar languages.
• Familiarity with software development lifecycles and Agile methodologies.
• Experience with containers and GPU technologies.

• Support customers deploying and operating Slinky.
• Debug and resolve Slinky issues related to deployment and performance.
• Develop, maintain, and optimize Slinky software and Kubernetes integrations.
• Write clean, maintainable, and well-documented code.
• Build automated tests and troubleshooting tools.
• Collaborate with Engineering, Operations, Infrastructure, and Deployment teams.
• Stay current with Kubernetes, containers, Linux, and related technologies.

• Employees at NVIDIA are often offered comprehensive, day-one benefits—including medical, dental, and vision coverage with HSA support, life and disability insurance, an Employee Assistance Program, and a 401(k) with auto-enrollment. Many roles also have generous time off and holidays, donation matching (up to $10,000), and a wide menu of extras like FSAs, commuter benefits, legal and identity-theft protection, pet insurance, and wellness discounts. Optional programs can include student-loan and home-purchase support, plus family care resources and expert medical services.