This role is intended for a Business Analyst who will engage in business process discovery, requirements engineering, and data analysis. The analyst will collaborate with subject matter experts to document current and future data integration needs. The position requires technical knowledge of APIs and data integration concepts to convert business requirements into actionable specifications. The role is based in a collaborative environment at Esri's campus in Redlands, CA, where analytical skills will drive strategic business decisions.

• 5+ years of direct business analysis experience supporting data integrations teams
• Demonstrated ability to translate business requirements into functional specifications, data mappings, acceptance criteria, test plans, and development-ready backlog items
• Intermediate to advanced querying and analysis skills using SQL, SQL Server tools, Excel, and similar data validation approaches
• Experience with API Testing
• Experience supporting data validation, reconciliation, defect triage, UAT, stakeholder sign-off, and production readiness for business-critical integrations
• Exceptional written and verbal communication skills, including the ability to adapt messaging for SMEs, engineers, product owners, managers, and executive stakeholders
• Strong facilitation, organization, prioritization, and follow-through skills in an environment with multiple stakeholders, evolving requirements, and data constraints
• Incorporate appropriate security and data privacy safeguards into work activities, communications and deliverables to protect sensitive, confidential and regulated information.
• Bachelor’s in business, information systems, data analytics, or a related field

• Elicit requirements using a variety of techniques including interviews, workshops, surveys, and analysis of existing processes, documentation, and information products
• Produce project artifacts including requirements documentation, use cases, business process workflows, and data models
• Evaluate information gathered from multiple sources, reconciling conflicts, and distilling high-level information into detailed requirements
• Collaborate with colleagues to analyze information, define and prioritize requirements, evaluate potential solutions, provide recommendations to stakeholders, and deliver meaningful information products
• Work closely with team members to ensure data integrations requirements can be met within acceptable response times and reliability
• Work with Esri’s Global Distributors to facilitate regular cadence to solicit requirements and provide updates on the progress for Distributor Data Exchanges APIs