As an Operations Engineer on the Last Mile Engineering team, you will bridge the gap between field operations and engineering, addressing operational challenges and driving improvements in the delivery network. This role involves managing feedback mechanisms and reporting tools to enhance the quality and reliability of Last Mile deployments. You will work closely with various teams to ensure effective communication and collaboration. The position requires strong analytical skills and the ability to navigate fast-paced environments.

• 5+ years of experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment.
• Bachelor's degree.
• Experience leading cross-functional teams through launch readiness and go-live phases.
• Experience communicating technical concepts to non-technical audiences.
• Experience in Amazon RME or fulfillment operations, or similar environments.
• Experience with retrofits, launches, or automation deployments.
• Experience building launch readiness frameworks and scalable deployment mechanisms.

• Source and prioritize engineering problems by filtering operational listening tools and escalating high-impact issues.
• Own and maintain consolidated operational dashboards to provide a view into program health and milestones.
• Translate operational pain points into actionable engineering requirements.
• Manage the master lifecycle template and stage-gate criteria for engineering work progression.
• Build and maintain signal-filtering tools and reporting mechanisms to track program outcomes.
• Conduct module audits and root-cause deep dives, translating findings into actionable recommendations.
• Facilitate cross-functional reviews to align stakeholders on design decisions and process changes.
• Build strong working relationships across Engineering, Planning, Operations, Material Handling, and Equipment teams.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.